Terms & Conditions

INTRO

By making a booking for accommodation, guests warrant they have read these terms and conditions and agree to be bound by them subject to such changes as are notified to them.

If the booking for accommodation is made through a third party, the terms and conditions of that third party also apply.

ACCOMMODATION

All accommodation is subject to availability

The Change Over Night will endeavour to provide the accommodation but reserves the right to refuse requests for bookings or actual bookings.

Rates are per room, per night based on the particular room type.

Maximum occupancy per room is:

  • 1 Bedroom- three people
  • 2 Bedroom- five people
  • 3 Bedroom – seven people
  • Accessible 1 Bedroom – 3 people

Pets are not allowed.

Check in time is 2:00pm

Checkout time is 10:00am

CHILDREN

Children under 18 years are not catered for and Change Over Night reserves the right and full discretion to not accept booking for children within this age bracket.

BOOKINGS

All accommodation bookings must be paid in full at the time of reservation by provision of credit card details.

A booking confirmation email must be obtained. If a booking confirmation email is not obtained, the booking is not confirmed.

It is the responsibility of guests to review the booking confirmation email and promptly advise Change Over Night if there are any errors or misunderstandings.

By providing credit card details, guests warrant they have the authority to use credit card and they authorise Change Over Night to charge the cost of their booking(s) to that credit card.

GROUP BOOKINGS

Where five or more rooms are booked and the booking is guaranteed on one credit card, the booking will be treated as a Group Booking and governed by the following terms.

Group Booking requests must be made in writing directly to Change Over Night.

Change Over Night reserves the right and full discretion to refuse Group Bookings altogether, or to require that a minimum number of three rooms be booked as part of a Group Booking.

FOOD AND BEVERAGE

Following a stock take of the in-room mini bar after guest checkout, Change Over Night reserve the right to charge any items not paid for by the guest at the time of check out to the guaranteed credit card for that room.

GIFT VOUCHERS

Gift Vouchers are non-refundable.

All gift vouchers expire 12 months from the date of issue.

Gift Vouchers are not transferable or redeemable for cash.